QCare Specialty Services

Pet Odor Treatments

Make "accidents" a distant memory!
Owners of even the best-trained pets will occasionally encounter pet accidents. Often, urine or vomit is not discovered until long after an accident occurs. According to the Carpet and Rug Institute, pet urine, left unattended, can damage carpet in several ways. Moisture can weaken the layers of the carpet, allowing separation or de-lamination of the backing material. Seam areas can be particularly damaged and can separate.

If caught early, our Q12 carpet cleaning system often neutralizes recent pet accidents. If urine has penetrated the carpet backing, QCare has specialized treatments that will neutralize odor-causing bacteria and minimize (and often eliminate) the appearance of stains.

Why does QCare have multiple treatments?
Just as no two pets are exactly alike, neither is their urine. Urine content will change over the pet's life due to diet, medications, age, health, sex, and reproductive cycles. Differences in ph levels and chemistry can have different effects on carpet, making different treatments necessary.

Urine can affect the dyes used in carpet, although not all occurrences will result in a permanent stain. Success is dependent upon the content of the urine, the dyes and finish used, and the time elapsed after the deposit. Some urine spots may be immediately noticeable, while others may take weeks or months for a reaction. The dyes may change color immediately after contact with urine.

When urine spots develop slowly and are noticed after much time has elapsed, the dyes and carpet fibers may be permanently damaged. In beige carpet, blue dyes are attacked by pet urine, leaving behind the red and yellow dyes with a resulting stain appearing red, yellow, or orange.

Another problem, especially with cats, is odor. Unless the cat urine can be completely removed, complete odor removal is unlikely. A number of products are available to combat odor, but may simply mask the odor, and, in times of high humidity, the odor may reappear. QCare uses enzymes and other solutions that effectively bond with the cat urine and allow it to be removed.

Restore the beauty and freshness of your carpet today!
Call (770) 594-1836 to schedule an appointment.

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Stain Treatments

Renewing carpets to pre-spot splendor
Let’s face it ... no matter how careful you are, accidents happen. While most spots are removed by our Q12 cleaning system, some spots require special care due to the chemistry of the substance spilled. Some substances will create a non-removable stain, but even then QCare can usually treat the stain to bring the appearance to an acceptable level. Our technicians have been trained to identify many types of spots and stains and thus are able to provide the best treatment.

Spots vs. Stains
Spots are substances that can be treated and completely removed. These substances don’t penetrate the carpet backing, don't dye or remove color from the carpet, nor damage the carpet like a burn, bleach, tear, or hole. Common spot makers are lipstick, grape jelly, and other food substances.

Stains permanently alter the carpet because the substance has permanently altered the texture, appearance or color of the carpet fiber and cannot be completely removed. If a substance such as blood, egg, vomit, mustard or milk has stained the carpet, QCare technicians can employ restorative treatments that often reduce their appearance to an acceptable level, but may not completely remove them.

Some substances can damage or contaminate your carpet. Damage occurs when the construction of the carpet is altered. This includes burns, tears, bleaching, and holes. When carpet is damaged, QCare restoration efforts can generally minimize the appearance of damage, but may not restore your carpet to its pre-damaged state. Some substances like feces, urine, and blood contaminate your carpet and create an unhealthy environment for your family. Contaminated carpet always requires special care and should be shown to the QCare technicians prior to cleaning.

Restore the beauty of your carpet today!
Call (770) 594-1836 to schedule an appointment.

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Carpet Stretching

Carpet that has been improperly installed can form "ripples" or "wrinkles" over time. Special power-stretching equipment is needed in order to correctly re-stretch the carpet to its original position and prevent further premature wear on the carpet. QCare has highly trained technicians that can perform carpet stretching using the recommended method and equipment to correct improper installations. We always guarantee our carpet stretching services for one full year.

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Water & Flood Damage

QCare has the special training and equipment needed for water damage and flood restoration. We follow specific guidelines that provide the necessary and proper treatment of your property in order to prevent further damage or loss. Immediate action is imperative to have the best possible restoration results. We will work with you in your emergency situation to help minimize the effects of your water or flood situation.

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Stain Treatments

Carpet Stretching

Water and Flood Damage















































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